Introduktion

LOBO Solutions AB ("vi," "vår," "oss") är engagerade i att skydda din integritet och säkerställa att dina personuppgifter hanteras i enlighet med dataskyddsförordningen (GDPR) och andra tillämpliga integritetslagar. Denna policy förklarar hur vi samlar in, använder och skyddar dina personuppgifter samt beskriver dina rättigheter gällande din personliga information.

Information vi samlar in

Vi samlar in följande personuppgifter från dig:

- Namn

- Telefonnummer

- E-postadress

- Betaluppgifter vid köp

We may also collect additional data, such as IP addresses, browser types, and other automatically generated information, through cookies and similar technologies.

Data Usage and Processing

We use your data for purposes including but not limited to:

- Marketing communications

- Offers and promotions

- Sales activities

- Issuing receipts

- Phone calls and online meetings

- Website and service improvements

All collected data is stored on the "ReThink RocketFuel" platform and may be processed through other programs we utilize for the above purposes. Data may be shared internally within our company but will not be shared with external third parties unless required by law or as part of a service agreement (e.g., using a third-party provider for marketing automation).

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Consent: By submitting your information, you consent to us using your data for the purposes stated in this policy.

Contractual Necessity: When data processing is required to fulfill a contract with you, such as for sales transactions.

Legal Obligation: When data processing is necessary to comply with legal requirements.

Legitimate Interest: When we have a legitimate interest in processing your data, provided that it does not override your fundamental rights and freedoms.

Target Audience

Our services are intended for users primarily located in Sweden and the rest of Europe. Our services are directed towards individuals who are 18 years of age or older.

Cookies

We use cookies and similar technologies on our website to enhance your user experience, analyze traffic, and support our marketing efforts. You can manage your cookie preferences and withdraw your consent at any time through our website’s cookie settings.

Opt-Out and Data Retention

You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you request the deletion of your data, we will securely erase it from our systems unless we are required to retain it for legal reasons.

Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures, such as encryption and access controls, to protect your data from unauthorized access, alteration, or disclosure. The "ReThink RocketFuel" platform we use for data storage is equipped with industry-standard security features to safeguard your data.

International Data Transfer

Your personal data may be processed within the European Union (EU). If data is transferred outside the EU, we will ensure that adequate protection measures are in place, such as Standard Contractual Clauses, to safeguard your personal data in accordance with GDPR.

Your Rights

You have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.

Right to Rectification: You can request that we correct any inaccuracies in your personal data.

Right to Erasure: You can request the deletion of your personal data, subject to legal obligations.

Right to Restrict Processing: You can request that we limit the processing of your data under certain circumstances.

Right to Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format for transfer to another data controller.

Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us via the form on our website lobosolutions.site.

Complaints

If you have any concerns or complaints regarding our privacy practices, please contact us via the form on our website: lobosolutions.site. You also have the right to lodge a complaint with the Swedish Data Protection Authority (Datainspektionen) or the relevant supervisory authority in your country.